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VN 24/44 Operations Training Officer

Reporting to the Operations Coordination Team Leader, within the System Operations Team, the Operations Training Officer (OTO) plans, manages, implements and evaluates comprehensive training programmes for teams involved in the operations of current satellite systems (MSG, EPS, Sentinel-3, Sentinel-6 and Jason-3). The OTO is also responsible for the training to prepare the operations of next generation systems (such as EPS-SG, MTG and CO2M), including tailoring to the learning needs of individual team members.

Duties

  • Establish and maintain a departmental training plan addressing training of the operations team ensuring members are skilful and knowledgeable about operating current satellite systems and prepared for operating next generation satellite systems;
  • Establish detailed programme specific training plans for each of the operational and future missions, including addressing evolutions to existing programmes and systems;
  • Maintain training requirements specific to each team member and records of training results in a database;
  • Develop individual training plans and associated material for team members involved in the operations of next generation systems and coordinate their implementation to ensure their operations readiness;
  • Plan and manage the execution of training activities, including identification of, and coordination with, internal and external providers of training, all necessary arrangements and evaluation of training;
  • Define, prepare and support delivery of training for new Satellite Controller team members aimed at their certification, and proficiency training for existing Controller team members;
  • Coordinate with operations team leaders, divisional management and quality assurance to identify areas, for example observed human errors, where additional training is required;
  • Ensure all training materials are organised, structured and maintained up to date through regular reviews;
  • Coordinate the operations training team resources;
  • Define and maintain training status KPIs.
 

LOCATION

Darmstadt, Germany

QUALIFICATIONS

University degree in a relevant technical discipline, or equivalent professional experience.

A training related qualification would be an advantage.

LANGUAGES

Candidates must be able to work effectively in English and have some knowledge of French.

DEADLINE

11 November 2024

Duties

  • Establish and maintain a departmental training plan addressing training of the operations team ensuring members are skilful and knowledgeable about operating current satellite systems and prepared for operating next generation satellite systems;
  • Establish detailed programme specific training plans for each of the operational and future missions, including addressing evolutions to existing programmes and systems;
  • Maintain training requirements specific to each team member and records of training results in a database;
  • Develop individual training plans and associated material for team members involved in the operations of next generation systems and coordinate their implementation to ensure their operations readiness;
  • Plan and manage the execution of training activities, including identification of, and coordination with, internal and external providers of training, all necessary arrangements and evaluation of training;
  • Define, prepare and support delivery of training for new Satellite Controller team members aimed at their certification, and proficiency training for existing Controller team members;
  • Coordinate with operations team leaders, divisional management and quality assurance to identify areas, for example observed human errors, where additional training is required;
  • Ensure all training materials are organised, structured and maintained up to date through regular reviews;
  • Coordinate the operations training team resources;
  • Define and maintain training status KPIs.

Skills and Experience

  • Knowledge of satellite systems, in particular satellite control systems and mission ground segments, as well as their operations;
  • Proven experience in the planning, management, preparation, and implementation of technical training activities, including preparation of training materials and delivery of training;
  • Solid understanding of various training tools and techniques, including remote training and computer based training;
  • Experience of creating e-learning content;
  • Excellent technical and personnel coordination skills;
  • Excellent communications skills under a variety of circumstances and with different media;
  • Ability to work with a high degree of autonomy;
  • Good analytical skills.

Employment Conditions

The initial contract will be of 4 years’ duration, with subsequent 5 year contracts being awarded thereafter, subject to individual performance and organisation requirements. There is no limit to the amount of follow-up contracts a staff member can receive up to the EUMETSAT retirement age of 63 and there are certainly opportunities to establish a long career perspective at EUMETSAT.
This post is graded A2/A4 on the EUMETSAT salary scales. The minimum basic salary for this post is EURO 7,146 per month (net of internal tax but excluding pension contribution and insurances) which may be negotiable on the basis of skills and experience. The salary scale provides for increments on the anniversary of taking up employment, and scales are reviewed by the EUMETSAT Council with effect from 1 January each year. In addition to basic salary, EUMETSAT offers attractive benefits. Further information, including salary details, is available on the EUMETSAT web site.

EUMETSAT is committed to providing an equal opportunities work environment for men and women.
Please note that only nationals of EUMETSAT Member States may apply. The EUMETSAT Convention requires that Staff shall be recruited on the basis of their qualifications, account being taken of the international character of EUMETSAT.

About EUMETSAT

EUMETSAT is Europe’s meteorological satellite agency. Its role is to establish and operate meteorological satellites to monitor the weather and climate from space - 24 hours a day, 365 days a year. This information is supplied to the National Meteorological Services of the organisation's Member States in Europe, as well as other users worldwide.

EUMETSAT also operates several Copernicus missions on behalf of the European Union and provide data services to the Copernicus marine and atmospheric services and their users.

As an intergovernmental European Organisation, EUMETSAT has 30 Member States (Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, The Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the United Kingdom.)
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